FAQS

Importante antes de ordenar tu delicioso postre

Nuestros productos estarán listos para recoger en un plazo minimo de 3 días tras realizar su pedido. una vez que la compra se realizo, nos comunicaremos via email para coordinar el dia y hora que lo recogera dentro de nuestra ventana de atencion. en el momento que tengamos la informacion del dia y hora procederemos a con la produccion de tu orden.

Dias y horas de recojo

Pick up days

Jueves - 10 am - 7pm

Viernes - 10am - 7pm

Sabado - 10am -7pm

Lugar para recoger tu orden

En the Peruvian spot our partnership brand

7510 Mesa College Drive, 9211 San Diego, CA 92111

Al completar tu compra, confirmas que has leído y aceptas nuestros tiempos de preparación, los días y horarios de recojo, y nuestra política de no reembolso

Nos tomamos este tiempo para garantizar que cada postre esté elaborado a la perfección, cumpliendo con los altos estándares de calidad y sabor que nuestros clientes adoran.

si tienes alguna duda o consulta puedes enviarnos un email a :

silvanapastrychef@gmail.com

ORDER & PICKUP POLICY

All of our desserts are freshly made to order. To ensure the quality and freshness of every product, we require a minimum of 3 business days to prepare all orders.

PICKUP DAYS & HOURS

Orders are available for pickup only on the following days:

Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM

Please keep these pickup days in mind before placing your order.

Once your order is ready, we will contact you by email to coordinate and confirm your pickup day.

PICKUP LOCATION

The Peruvian Spot
7510 Mesa College Drive
San Diego, CA 92111

The Peruvian Spot is our partner location and the official pickup point for La Cucina di Silvana orders.

IMPORTANT — PLEASE READ BEFORE ORDERING

Because all of our desserts are made specifically for each order, ALL SALES ARE FINAL.

No refunds will be issued if you place an order and later realize that you are unable to pick it up during our available pickup days or hours.

We appreciate your understanding. Taking this time allows us to prepare every dessert fresh and maintain the quality and flavor our customers know and love.

For questions before placing your order, please contact us at:

silvanapastryhef@gmail.com